Horsham · Service
Commercial Drainage in Horsham
Commercial drainage is judged on downtime. We work around trading hours, turn up when we said we would, and put everything in writing.
What you are actually dealing with
A blocked drain in a house is an inconvenience. In a restaurant, a care home or a distribution unit it is lost revenue, a failed inspection or a health and safety problem. The work is not technically different — the standard of organisation around it has to be.
We hold commercial contracts across Horsham covering retail parks, pubs and restaurants, schools, care homes, industrial units and managed residential blocks. That means documented RAMS, DBS-checked engineers where the site requires it, out-of-hours attendance as standard, and one point of contact who knows your site.
For multi-site clients we keep drainage records per property, so the third time a particular unit blocks we can tell you why it keeps happening instead of charging you to find out again.
What the job covers
- Scheduled and reactive drain clearance
- Kitchen grease management
- Interceptor and separator maintenance
- CCTV asset surveys and drainage plans
- Pump station servicing
- Out-of-hours and overnight working
- RAMS, permits and site inductions
- Multi-site reporting and records
Method
How we handle commercial
Survey
We map the site drainage once, properly, so future call-outs start from a plan rather than from lifting every cover.
Agree
Response times, rates and escalation routes set out in writing, with named contacts on both sides.
Deliver
Reactive work within the agreed window, planned work at times that do not interrupt trading.
Report
Every visit documented with findings, photos and recommendations, filed against that property.
Questions
Commercial — the usual questions
Straight answers, including the ones that mean we do not get the job.
Yes, and for most retail and hospitality sites we would recommend it. Overnight and early morning slots are booked as standard work, not treated as an emergency premium.
Related
Other things we handle
Get it looked at before it gets worse
Blockages rarely clear themselves and broken pipes never do. A phone call costs nothing and usually tells you whether this is urgent.